The Wisp Retreat respects your privacy and is committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us about our retreats.

We may collect personal information when you:

• Make an enquiry
• Contact us by email or through our website
• Book a retreat
• Communicate with us about your stay

This may include:

• Your name
• Contact details such as email address and telephone number
• Booking information
• Any information you choose to provide when communicating with us

We only collect information that is necessary to provide our services and communicate with you.

We use your information to:

• Respond to enquiries
• Process retreat bookings
• Provide information about your stay
• Communicate with you before and after your retreat
• Improve the experience we provide

We do not sell, rent or share your personal information with third parties for marketing purposes.

Payments for retreats may be processed through third-party payment providers such as Stripe.

We do not store or have access to your full payment card details.

Payment providers process your information according to their own privacy policies and security procedures.

We only share your information where necessary to provide our services, for example with trusted payment providers or services required to manage bookings.

We will never sell your personal information.

We take reasonable steps to keep your personal information safe and protected from loss, misuse or unauthorised access.

We keep personal information only for as long as necessary for the purposes it was collected, including legal, accounting and booking requirements.

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our website.

You can choose to disable cookies through your browser settings.

Our website may contain links to other websites, including social media platforms such as Facebook.

We are not responsible for the privacy practices or content of external websites.

We recommend checking the privacy policies of any websites you visit.

Under UK data protection law, you have rights regarding your personal information, including:

• The right to ask what information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information where appropriate
• The right to withdraw consent where consent is the basis for processing

If you would like to discuss your personal information, please contact us.

If you have any questions about this Privacy Policy or how we handle your information, please contact:

The Wisp Retreat

Email: info@wispretreat.co.uk

We may update this Privacy Policy from time to time. Any changes will be published on this page.